LIONESS does NOT guarantee the availability of any Item (s) listed on www.lionessfashion.com. If the Item selected for purchase is not available, LIONESS will make every effort to contact the customer and notify them of the cancellation.
We do our best to ensure that anticipated delivery dates on pre-sale items are accurate. Please however note that delivery times on pre-sale items cannot be guaranteed and lioness takes no responsibility in the vent that pre-sale items are delayed. Please note that multiple item orders (including pre-sale item/s) will not be dispatched once all items are available.
Orders are processed Monday through to Friday (excluding public holidays) and are shipped within 48 hours of placement.
All prices listed are accurate to the best of our ability. In the rare case that an item is listed incorrectly, LIONESS reserves the right to refuse sale and may offer the item again with the correct information. All prices are in Australian Dollars.
All prices listed on our site are charged to your credit/debit cart or PayPal in Australian Dollars. The bank that has issued your card determines determines the exact exchange rate that you will be charged, but in general it should match closely with the current rate. For an estimate of the current rate, check XE-Foreign Exchange Rate Calculator. Please note that we do not make any guarantees or promises about that current exchange rate or what you will be charged by your bank.
We offer credit notes on change of mind or incorrect sizing purchases. Once we have received and inspected your return, a credit note will be emailed to your. Store credits do not expire and can be used on any available item on the website. The cost of returning your order to Lioness is at the customer's expense. Items must be returned within 14 days of receipt by customer (including products with suspected manufacturing faults). We do not accept returns on undergarments, accessories or sale items. We reserve the right to reject any items that do not meet the return requirements.
For more information regarding out returns Policy, please see our page here.
During holiday times or period of high volume, dispatch time is subject to change. Delivery times provided on our Shipping policy are approximate and Lioness is not liable for orders which arrive outside the provided timeframe estimation. Common causes for delay include customs and processing delays at large shipping hubs. By placing an order with Lioness, you are responsible for any original shipping charges, all applicable customs and duty import fees, and the cost of return shipping, should you wish to send your order back. Lioness is not responsible for any packages lost as a result of incorrect address being provided by the customer.
For more information regarding out Shipping Policy, please see our page here.