I think my item is faulty what do I do?

Will I have to pay duties and taxes?

How long does it take for my order to be dispatched?

Do you ship internationally?

How do pre-orders get dispatched?

Can I get my other items sent out first before my pre-order?

When will I receive tracking?


What is the status of my order?

I’ve entered my shipping address wrong – how can I change it?

I forgot to enter my 20% off discount code, can you add it in?

I want to cancel my order, what can I do?

I want to make a change to my order, what can I do?

What currency are your prices in?


I bought an item on sale, can I return it?

When will I get my credit note?

What if I need to exchange something for a different size or?

Do you offer refunds?

What is your returns policy?